Comprehensive Review
All Pets Covered
Nationwide Coverage
03300 414 831

My Insurer Won’t Pay
The Disputed Insurance
claims specialist

We act for consumers and businesses who have had a genuine insurance claim rejected within the last 5 years or the offer made on their insurance claim is too low.

Has your pet insurer rejected your claim in the last 5 years?

Is your claim worth more than £500?

Have you instructed anyone else to act on your behalf to date?

Did you attempt to make a claim within the initial 14 day period after taking out the policy?

Yes, You could be Entitled to Claim!

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Claim rejection or partly rejected claims 

Sometimes Insurance Companies do make the wrong decision and that decision can be challenged if done correctly.

If you have had a Pet Insurance claim either completely or partly rejected within the last 5 years, My Insurer Won’t Pay will happily review your claim and advise you accordingly.

Some of the reasons why an insurer rejects or partially rejects a pet insurance:
  • Failure to disclose material information at policy inception
  • Failure to report a pre-existing condition
  • Pet is too old
  • Treatment costs are too high
  • Treatment / procedure not necessary
  • Failure to notify of claim within an agreed timeframe
A rejected claim means the insurer will not pay anything until they are happy that they are liable for the claim, we will therefore fight on your behalf to obtain an early admission of liability. Once the insurer has accepted liability we will then negotiate an interim payment whilst concluding your claim in full.
Why use My Insurer Won’t Pay:
  • Comprehensive Initial Review by My Insurer Won’t Pay
  • Access to our experienced panel of specialist solicitors
  • No upfront or later payments required by solicitor for funding of disbursements or court fees
  • We only deal with rejected insurance claims
  • Nationwide Coverage
We will review any rejected pet insurance claim.

Just complete the simple form above and you will see within 30 seconds whether you have a claim worth pursuing. Then upload your policy documents and we will review your case in detail, to provide you with the best possible advice.

Whatever your pet insurance claim, My Insurer Won’t Pay can assist to:
  • Assess the total value of your claim
  • Assess the prospects of success
  • Assess the total value of treatment
  • Assess any ongoing treatments / procedure costs
  • Assess if you are entitled to additional compensation

We will obtain the maximum settlement you are entitled to recover using our significant expertise and knowledge of repudiated pet insurance claims

If a policyholder was represented by a broker, it may be that the broker should have been aware that certain facts needed to be disclosed. In these cases, we might consider it more appropriate for the policyholder to make a claim directly against the broker.

Did you know?

Most Solicitors require large amounts of money upfront to review your claim with no guarantee of success and this money will not be returned if your case is lost. My Insurer Won’t Pay will review your claim for a nominal fee and advise if you have sufficient prospects to proceed.

If you wish to proceed we will introduce you to a specialist solicitor from our panel,  who will review your policy claim rejection and advise you on the chance of success, the value of your claim and how long it could take to settle.

If you decide to proceed with your claim, your case will be handled by our panel solicitor on a NO-WIN, NO-FEE basis

You will be provided with updates on a regular basis, as appropriate from your appointed Solicitor and ourselves. 

Insurers are aware that you are most likely to accept their decision to reject your claim and simply put it down to bad experience. My Insurer Won’t Pay provides you with a platform to fight the insurance company and win.

Four in ten pet insurance claims are rejected costing owners a total of £262m in vet bills in 2017 (estimated 295,000 failed claims yearly). Since 2012 there has been an estimated 1.1m failed claims (estimated value £850m) and rising by 18% annually.

  • High Success Rate

  • Short Payout Time

  • Large Sums Recovered

  • Nationwide Coverage

Warranties and Conditions

Some pet insurance policies contain warranties and conditions. In each case, we will review whether it was correct for the insurer to reject or partially reject the claim and rely on a strict interpretation of the warranty or condition in question.

Where a claim has been rejected because the insurer says a policyholder has breached a warranty or condition, we will review to see whether there is a direct link between the breach and the loss the consumer has suffered. 

If a policyholder was represented by a broker, it may be that the broker should have been aware that certain facts needed to be disclosed. In these cases, we might consider it more appropriate for the policyholder to make a claim directly against the broker.

It is not an unusual occurrence and sometimes Insurance Companies do make the wrong decision.

If you have had a Pet Insurance claim either completely or partly rejected within the last 5 years, My Insurer Won’t Pay will happily review.

If you are not happy with the reasons the insurance company give for rejecting your claim, contact My Insurer Won’t Pay and we will happily review your claim.